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The Helix Security and Automation platform is delivered on time

 SecureNet Technologies
 Dec 19, 2014

Resolution Products' revolutionary architecture helps professional security dealers expand connected home offerings

Resolution Products, a leader in wireless communication solutions for the security industry, confirmed commercial shipments of the revolutionary Helix platform launched as promised on December 15th. Resolution is powering up a network of key distribution partners that will ensure wide availability of this innovative new security and automation architecture.

The Helix platform was first introduced in June at the Electronic Security Expo (ESX). Since the announcement, the industry has recognized the value of this innovative architecture - recognizing Helix as "CEDIA Best of Show" by Residential Systems and most recently receiving Security Sales & Integration's "Top 30 Technology Innovation" award. The industry has been eagerly awaiting commercial availability of this new offering, and Resolution has delivered.

"The security industry has too often had to deal with delays in product launch dates from many of the industry suppliers." said Paul Saldin, Vice President of Engineering. "The Resolution team takes pride in developing solutions that make genuine differences for our customers, and meeting our goals. Launching Helix on the announced date is something we take pride in, and what our customers deserve."

Much of the interest in Helix focuses on several unique design features that dramatically improve dealer margins, while delivering an improved user experience by consumers. Some of the highlighted advantages include:

Flexible and predictable installations. Helix can be installed anywhere in the home, reducing costly hurdles dealers face with traditional wireless "self-contained" systems, liberating dealers to use low-cost Ethernet only, instead of being shackled to cellular.

Modular design. Helix provides support for Z-Wave®, Cellular connectivity, Wi-Fi® connectivity and Translator take-over modules. Dealers can add these features as needed, rather than on every system.

Responsiveness. Helix provides near instant response to commands, whether in the home or remote. This is accomplished through a partnership with SecureNet Technologies, who maintains active connections with each system rather than utilizing a polling solution. This responsiveness delivers immediate value to consumers, reducing attrition rates.

RF Performance. Helix provides more than twice the range of other wireless security systems, implements CryptiX™ encrypted sensors to maximize account retention for dealers, and expands in-home peripheral device support with its Bluetooth® version 4.1 radio.

"Helix is the future of security. Removing an unnecessary and archaic user interface reduces installation costs for dealers and ensures interactive services become the focus of the dealer offering - increasing recurring revenue and helping to reduce attrition rates" says Dane Thomas, Manager of Mobility and Technology at My Alarm Center.

The Helix interactive services are provided in partnership with SecureNet Technologies, Inc. based in Lake Mary, Florida. The SecureNet platform has already deployed over 100,000 systems in North America utilizing Resolution's Interactive Gateway modules. This platform ensures alarm signals are reported directly to the central station, with responsiveness to interactive service commands that are unmatched in the industry today.

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Dave Mayne

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